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Careers

If you are looking for a desk job, you have come to the wrong place. Our clients are varied; we monitor and support mission critical systems and pride ourselves in providing support beyond our clients’ expectations. This is not your standard fare IT company. Employment at simpleroute® is a constant personal challenge to dream, design and implement creative solutions for our clients to help them achieve their business goals while pushing ourselves to grow personally and professionally.

With that said, working here is incredibly rewarding. We offer a fun and flexible work environment in our newly renovated office. Our employee benefits include programs for health/vision/dental insurance, a generous vacation and sick time policy and a 401k program. We also help foster personal career growth through education and certification for our employees so that they can continue to serve our clients to the best of their abilities.

Platform Engineer

Our Platform Engineers support our staff and clients by dedicating their efforts to the stack of software, infrastructure and technology that enable the rest of our staff to function. The role is one with a heavy focus on automation, helping script repetitious tasks, integrate various technologies we rely on and streamlining our workflow through customization of those technologies.

The ideal candidate has experience in both software and information technology seats and a strong desire to automate and integrate technologies. Comfort in documentation is a must, the goal of this role is to build a solid foundation on which the rest of our team relies.

The Platform Engineer role is primarily in-house. On-site travel may be required in certain circumstances (<5%) to client sites primarily in or around Chittenden County. Platform Engineers occasionally share in a rotational pool for responding to off-hours emergency issues/alerts.

If you feel like you have what it takes to help drive our success, we want to have you be part of the best team out there. Click to review our Platform Engineer posting and then apply by using our form at the bottom of this page.

Service Delivery Coordinator

Our Service Delivery Coordinator is the drummer to whom we all dance. They serve a critical role in ensuring client issues are swiftly addressed, projects are tasked and on-target and both client and employees are in alignment for success.

The ideal candidate has an innate desire to foster positive interactions in those they work with, both internal and external, while helping tackle challenges and identify areas for potential improvement amongst our team.

The Service Delivery Coordinator role is primarily on-site but occasional travel (<10%) to client sites primarily in or around Chittenden County may be required. Service Delivery Coordinators occasionally share in a rotational pool for responding to off-hours emergency issues/alerts.

If you feel like you have what it takes to help drive our success, we want to have you be part of the best team out there. Click to review our Service Delivery Coordinator posting and then apply by using our form at the bottom of this page.

System Administrator

Our System Administrators are the escalation point for our frontline support engineers. In addition to resolving escalated issues, our System Administrators provide expertise to our vCIO regarding client technology needs, assist our Senior Systems Engineer on infrastructure projects and tasks, and interface with customer software vendors on upgrades and proactive service work. The right person has a solid technical background and is quick on their feet, able to hold vendors accountable and communicate clearly with customers to keep them updated on challenging tasks.

This role requires an experienced person who has skills across a variety of areas. The right player will be able to see the bigger picture, be capable of stopping most issues from further escalation, have a deep respect for process and documentation, and are able to provide constructive criticism on process so we’re always improving.

Our System Administrators are generally in the office but may travel to clients located primarily in or around Chittenden County. They also occasionally share in a rotational pool for responding to off-hours emergency issues/alerts.

If you still feel like you have what it takes to help drive our success, we want to have you be part of the best team out there. Click to review our System Administrator posting and then apply by using our form at the bottom of this page.

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