Tech News & IT Managed Services Blog

Why You Need to Backup Your SaaS Platforms

December 21, 2022

Many companies move business data to a cloud-based platform expecting that their hosting provider is handling everything. However, organizations often miss that common services such as Google Workspace, Salesforce and Microsoft 365 come with limited backup baked in. In the fine print, these services recommend deploying additional solutions for backup and recovery of data put into their environment.The limited coverage provided out of the box is often only found later by clients - when restores are limited in scope or duration when the original expectation was that their data was fully

Important Technology Budget Categories to Consider

November 15, 2022

Are you factoring in all technology categories when reviewing last year's budget and building your annual budget for the coming year?Technology is a key ingredient in any successful organization, but it’s easy to focus solely on routine services that keep the lights on. Forgetting critical technology needs can lead to missing important budget categories, leaving you scrambling when unanticipated expenses arise.Keep reading to learn about three budget categories we often see forgotten — refreshes, projects and accidents/incidents — and how they can affect your organization.Don't forget

Security Bulletin: SolarWinds Orion Breach

December 14, 2020

Security Bulletin: SolarWinds OrionLate yesterday, our team became aware of an attack on SolarWinds Orion, a network management product by SolarWinds who counts 450 of the top Fortune 500 companies in addition several branches of the Federal Government as customers. To be clear, simpleroute does not use or rely on any SolarWinds software in our practice. However, the incident has already lead to significant connectivity issues over the prior 48-hours which we expect to continue for the foreseeable future until parties are confident that effective protective measures are in

Disclosure Notice: NEMRC Software Vulnerabilities

January 31, 2019

New England Municipal Resource Center (NEMRC) Software Vulnerabilities DisclosureMost municipalities in Vermont rely on software called NEMRC made by the New England Municipal Resource Center (NEMRC) for holding town and resident data. Working with clients, simpleroute previously identified three critical vulnerabilities in the NEMRC software in December, 2017. These were reported to NEMRC in January, 2018. NEMRC's public listing of clients shows over 300 entities using some form of their software, some or all of which may have been affected. Evidence from client backups show that at

Windows 7 & Windows 2008 End of Life

January 15, 2019

Free Microsoft Risk Assessment And Migration Plan Shows You The Easiest, Most Budget-Friendly Way To Upgrade Your Windows 7 And Windows Server 2008 MachinesAs a local Microsoft Certified Partner, my company has committed to helping businesses in the Burlington area by offering a Microsoft Risk Assessment and Migration Plan for free.At no cost, we’ll come to your office and conduct our proprietary 21-Point Risk Assessment — a process that’s taken us over 9 years to perfect — to not only determine what specific computers and servers will be affected by this announcement, but also to

Marine Corps Data Leak Affects 20k

April 11, 2018

One Error Goes a Long WayThe U.S. Marine Corps has launched an investigation following an accidental leak of confidential information belonging to over twenty-one thousand Marines and civiliansOn February 27th, the Defense Department’s Defense Travel System (DTS) inadvertently sent an unencrypted email to contacts listed in the unclassified “usmc.mil” domain containing a roster with personal and financial details belonging to thousands of Marines. Truncated social security numbers, bank and credit card information and contact details belonging to the affected individuals have been

Krack Security Vulnerability

October 18, 2017

Yesterday, a whitepaper vulnerability was published by Mathy Vanhoef of Belgian University KU Leuven.The KRACK (Key Reinstallation AttaCK) vulnerability is an advanced Man in the Middle attack, allowing cybercriminals to redirect information transmitted through a wireless network, capturing usernames and passwords or other sensitive data. This vulnerability also allows an attacker to manipulate data, which may allow for the injection of ransomware or malware as data is being transmitted to or from a device.Some device manufacturers have already issued patches to protect devices. However,

How to Keep Yourself Secure After the Equifax Data Breach

October 13, 2017

The ScoopEquifax publicly reported a massive data breach on July 29th, and many users of the credit reporting service are still wondering if their information was exposed, and what to do about it if it was.The breach lasted from mid-May to July of this year. Names, social security numbers, birthdates, addresses and driver’s license numbers, as well as credit card numbers and dispute documents from some users, were taken. An estimated 145.5 million Americans (>45%) have been affected, and thousands of records have been stolen from individuals in Canada and the UK as well.Equifax is

You Need Two-factor Authentication

January 31, 2018

It’s as simple as this: if you don’t know what two-step authentication is then you are at risk. Two-step authentication is a method of granting a user access using two or more ‘authentication factors’. An authentication factor can be as simple as a password. Using a single authentication factor (a single text password) has become a weak means of protecting online assets.Despite having the best security measures and following all the ‘best practices,’ the fact is PCs can become compromised and passwords can be cracked, deciphered and exploited. This can put you and your

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