Having simpleroute manage our IT needs has been a wonderful peace of mind, knowing that they’re reliably there to support us with questions and assist us with our larger projects. simpleroute treats us like we’re a unique organization, not just another generic client, and conversely, when dealing with them, I feel like I’m dealing with a familiar group of people, not just some faceless support group.
We made the switch to simpleroute 4 years ago and we are consistently impressed by their team. Their staff is great and immediate when handling everything from simple to complex issues. Their recommendations have been spot on and they take full ownership for implementation which has improved our network security. By choosing simpleroute to handle our IT needs, we’ve been able to grow our business without the need to spend time on IT issues. Our decision to hire simpleroute was a no-brainer.
Being part of a small company, I was responsible for many of our IT needs, which took up a lot of my time. Since we switched to simpleroute I spend very little time managing our network because I know simpleroute has it handled. I can always count on them to educate me on new and better technologies.
simpleroute goes the extra mile to build and maintain relationships. They really take ownership of any issue presented to them. simpleroute continuously works to stay on top of their own tools so they can better keep ours in the best shape possible.
simpleroute is small enough where I feel like I have worked with most of the technicians, but yet large enough to have all of the IT resources we need. If you want a company that will get to know your IT needs, provide superior support, and help you grow your network as you grow, then simpleroute should be your choice.
I like working with simpleroute as they have assembled a good team of technicians who are knowledgeable and very easy to work with.
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