Co-Managed IT · Vermont Based

Co-Managed IT Services

You keep your IT person. We sit next to them, not over them. We take on the managed work you choose, like patching and monitoring, bring in specialists you only need part of the time, and give your team our ticketing, monitoring, and automation tools.

  • We Work Next to Your IT Lead
  • You Choose Which Tasks We Handle
  • Patching and Monitoring Managed for You
  • Our Ticketing and Monitoring Tools for Your Team
  • Specialists When You Need Them

Co-managed IT

Amplify Your In-House IT Team with Co-Managed IT Services

Businesses today face constant pressure to optimize operating costs, and IT departments are often stretched thin. Expecting IT staff to do more with less can lead to understaffing, limited resources, and ultimately, missed deadlines, low morale, and a decline in service quality.

simpleroute® understands these challenges. We’ve partnered with numerous organizations to augment their in-house IT capabilities, providing the right level of support to maximize staff effectiveness and control operational costs. Our co-managed IT services are designed to support your existing team, not replace them.

We don’t offer a one-size-fits-all solution. Your business is unique, and so are your IT needs. simpleroute’s approach is to deliver a customized strategy, tailored to your specific business goals, growth trajectory, and budget.

Is your in-house IT team stretched thin or lacking specific expertise? We can work alongside your existing staff, filling any gaps and providing the extra support needed to ensure your technology runs smoothly and efficiently. Our co-managed IT services provide the missing support your all-star in-house technicians need to excel, allowing you to get the most out of your technology investments.


A Proactive Co-Managed IT Partnership That Fills Your Team’s Gaps

As your co-managed IT partner, we go beyond simply monitoring your servers, data, and network. We proactively strengthen your security through regular updates, diligent alert remediation, and ongoing optimization to ensure your systems are reliable, scalable, and efficient. This proactive approach allows us to identify and address potential issues before they disrupt your operations. We’ll also become a trusted advisor, providing guidance and support for all your IT projects. By gaining an in-depth understanding of your business and its systems, we can help you scale effectively and tackle any technology challenge that comes your way.

With simpleroute, you gain a dedicated team of seasoned IT professionals, filling the gaps in your in-house team, like a network specialist or cloud engineer you only need part of the time, without a full-time hire for that role. We deliver a proactive approach to managing your technology that provides enhanced security, improved network reliability, and the confidence of knowing your IT is in expert hands. Our customizable, flat-rate simpleIT® service allows you to accurately budget your IT expenses while also realizing long-term cost savings.

By minimizing the need for reactive break/fix service, our proactive solutions maximize uptime and keep your systems running smoothly. This allows you and your team to focus on strategic initiatives that drive growth and profitability, rather than getting bogged down troubleshooting IT problems.


Co-Managed Business Success: A True IT Partnership

We view co-managed IT as a true partnership, a collaborative effort where your internal team and our experts work together closely. We’re committed to understanding your unique business objectives, aligning our services with your specific needs, and giving your team the resources and knowledge they need to excel.

Our approach is built on transparency, open communication, and a shared commitment to your success. We don’t just provide support; we become an extension of your IT department. Whether it’s providing specialized expertise in areas like cybersecurity or cloud solutions, freeing up your staff to focus on strategic initiatives, or simply offering an extra set of hands during peak workloads, we’re here to help you bridge any IT gap. With simpleroute as your co-managed partner, you gain a dedicated team invested in your growth, working alongside you to ensure your technology is a powerful driver of success, not a source of frustration. We are committed to building a long-term partnership, evolving our services as your business grows and ensuring your technology remains aligned with your ever-changing needs.

Common questions

Co-Managed IT Services FAQ

Does Co-Managed IT mean you’re replacing our current IT manager?

No. For Vermont teams with an IT lead, we sit next to that person, not over them, as an extension of your existing team. We take over the repetitive “grunt work” (like patching and monitoring) or handle high-level projects so your internal lead can focus on business-specific goals.

Can we choose which IT tasks you handle?

Absolutely. Our Co-Managed model is flexible. You keep control of what you love doing, and offload the tasks that are either too time-consuming or outside your current wheelhouse.

What IT tools do we get access to?

When you partner with us, your internal team gains access to our enterprise-grade ticketing, monitoring, and automation platforms, instantly leveling up your internal capabilities.

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